Park Visit Advisory

A Guide to an Enjoyable Day at Butterfly Park

We are wild with joy to welcome you back!

The safety and well-being of our guests, staff and wildlife are our priority and we have put in place the necessary Safe Management Measures, so everyone can enjoy a meaningful wildlife experience in a safe and healthy environment.

Please expect some changes to our park and be guided by the measures. While not all activities will be immediately available, there is still much to enjoy in the wide open spaces of our park with our butterflies and animal family!

Our Park is currently operating at limited capacity. Please book a time slot before arrival. Time slot bookings are subject to availability.

Before Your Visit

Important Update

Our park is operating with limited capacity, and will only be open from Thursdays to Mondays (including eve of and on public holidays) with shorter operating hours from 10am to 6pm, last entry at 530pm.

Entry to our park is time-based, so make sure to purchase your tickets online and select your entry time before you visit. Visits are limited to 5 guests per group, maximum 10 guests per tour.

Book your visit online in advance

Please arrive no later than 30 minutes from your selected time. If the park’s capacity has been reached, you may be required to wait till there is availability.

Thank you for doing your part to help keep our parks, and Singapore, safe!

During Your Visit

Our Park is SG Clean Certified. We continue to maintain high standards of hygiene and cleanliness, with hourly cleaning and application of self-disinfecting coating on high touch surfaces.

Single Entry Point

There is only one point of entry, so follow the signs to our park entrance. Take your temperature and log your visit with SafeEntry.

Follow Safe Distancing Measures

Maintain a safe distance between each other, especially in high traffic areas and queues. Remember, entry is only for up to 5 guests per group, maximum 10 guests per tour.

Wear Your Mask

Keep your mask on at all times in our park. You are ONLY allowed to take off your mask during photo-taking. However, please PUT ON your mask once you are done.

Arrive on Time

Arrive no later than 30 minutes from your selected entry time. Let’s all do our part to keep waiting time to a minimum.

Present Your E-Ticket

Present your e-ticket or membership card at the park entrance.

Keep Clean

Hand sanitizers are available all around the park, and we are stepping up frequency of cleaning and disinfection.

Bring Your Essentials

FAQs

Timed Entry

What is Timed Entry?

Guests are required to book a visit date and entry time to our Park online before their visit, due to our safe distancing measures.

How do I select the timing I want on your website?

For new purchases, please select your preferred visit date and arrival time via our online ticketing portal.

If you already have a ticket but have not selected your timing, please book a preferred entry time slot via our online time slot booking system.

What happens if I am late for my selected timing?

Please arrive on time or no later than 30 minutes from your selected time.

For example, if you have booked a 10:00am timeslot, please arrive between 10:00am to 10:30am. If the park capacity has been reached, you will be required to wait to enter.

Safe Distancing Measures

I have more than 5 persons in my household. Can we visit the park together?

Yes you can. According to the latest government advisory, the prevailing group size limit in place for public settings and venues is 5 persons per group, maximum 10 persons per tour. This is to minimise interactions and the risk of transmission.

How do I make payment for purchases at the Park? Is cash payment accepted?

Cash payments will not be available, for your safety. You can use contactless payment options like Visa PayWave and MasterCard PayPass.

Food and Beverage Options

Will your F&B and Retail Outlets be open when I visit?

Operating hours:

Snack bar: Thursdays-Sundays, 11am-6pm, last FunPass redemption at 530pm.

Souvenir Store: Thursdays to Mondays, 10am-6pm, last FunPass redemption at 530pm.

Can I bring my own food and drinks to consume in the park?

Only food and drinks purchased from our F&B outlets can be consumed within the premises. For your safety, please remove your mask only before consuming your meal at our F&B outlets.

NOTICE

In light of the Covid-19 situation, please be informed that we have revised our operating hours as follow:

YOUR WAIT IS OVER!
WE ARE OPEN FROM 24th OCTOBER 2020!

PLEASE BOOK YOUR TICKETS ONLINE!

Ticketing

  • Tue and Wed: CLOSED
  • Thurs-Mon: 10am-6pm, last entry 530pm

Snack Bar

  • Thur-Sun: 11am-6pm, last redemption at 530pm
  • Mon-Wed: CLOSED

Souvenirs

  • Tue and Wed: CLOSED
  • Thurs-Mon: 10am-6pm (last FunPass redemption at 530pm)

 

Thank you for your understanding.

Management,

Butterfly Park & Insect Kingdom